FAQ and Contact

Our handmade prints and frames are made to order which is why we allow up to three weeks from receiving your payment before the print arrives at your door. This gives us enough time to produce your print to the highest quality and have it carefully packaged for delivery.

We'll keep you posted when your print is with our fulfilment partners and include a tracking number.

Shipping is free!

The frame is bubble wrapped and shipped in custom made, double wall cardboard packaging using a courier service. All work is insured against loss or damage

You will be emailed your tracking number when your order has been dispatched (10-12 days after placing your order).

You can contact me via the contact form to update a shipping address as long as your order has not been shipped (e.g. you have not received your tracking number). To change your delivery address after shipment you can contact the courier directly. The details will be included in the email you recieve with your tracking number.

A fine art digital print made on an inkjet printer. They are archival quality and guaranteed not to fade or bleed for up to 100 years. It is the industry standard in galleries and museums across the world.

Our printing partner uses the latest Epson P20070 printer using genuine Epson Ultrachrome Pro inks.

We print to a 310 gsm 100% cotton rag as standard. This is a very high quality paper stock that ensures the best result for your print.

All frames are made from locally sourced (i.e. Australian) sustainable timber (FSC certified). We use Victorian Ash and Tasmanian Oak timber. 

Each frame is hand cut and carefully assembled by our fulfilment team working from their Melbourne workshop.

The 3mm Plexiglass used by our fulfilment partner is museum grade. It is lighter than glass, helps to protect your work from UV damage and also has the added advantage of being shatter proof.